Privacy Policy

Introduction

Welcome to Unicorn Logistics (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in compliance with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.

Data Controller

Unicorn Logistics is the data controller for the personal data you provide on this website. Our contact details are:

Unicorn Logistics
Email: [email protected]
Phone: 0333 011 5848
Address: Brunswick House, Brunswick Street, Leigh WN7 2PL, United Kingdom

Information We Collect

Personal Data

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and physical address.
  • Account Information: Username, password, and account preferences.
  • Payment Information: Credit card details, billing address, and transaction history.

Usage Data

We collect data about your interactions with our website, including:

  • Log Data: IP address, browser type, operating system, referral URLs, and pages visited.
  • Cookies and Tracking Technologies: Information about your browsing behavior, preferences, and settings.

Lawful Basis for Processing

We process your personal data based on the following lawful bases under UK GDPR:

  • Contractual Necessity: To fulfill our contract with you, such as processing and delivering your orders.
  • Legal Obligation: To comply with legal obligations, such as financial regulations and consumer protection laws.
  • Legitimate Interests: To improve our services, manage our business, and communicate with you.
  • Consent: For sending you marketing communications, where you have given us explicit consent.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Services: To process and deliver your orders, manage your account, and provide customer support.
  • Improving Our Services: To enhance our website, services, and user experience based on your feedback and usage patterns.
  • Marketing and Communication: To send you promotional materials, updates, and other communications related to our services, subject to your consent.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
  • Legal Requirements: We may disclose your information when required by law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

International Transfers

If we transfer your personal data outside the UK, we will ensure that it is protected in a manner consistent with how your personal data will be protected by us in the UK. This includes using standard contractual clauses approved by the UK government, and/or ensuring that the destination country has adequate data protection laws.

Data Security

We implement a variety of security measures to protect your personal data. These measures include secure servers, encryption, and regular security audits. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to certain conditions.
  • Restriction: Request restriction of processing your personal data.
  • Objection: Object to the processing of your personal data for direct marketing purposes.
  • Data Portability: Request the transfer of your personal data to another service provider.
  • Withdraw Consent: Withdraw your consent at any time, where we are relying on consent to process your personal data.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Unicorn Logistics
Email: [email protected]
Phone: 0333 011 5848
Address: Brunswick House, Brunswick Street, Leigh WN7 2PL, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that your data protection rights have been breached.